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We have an exciting opportunity for an enthusiastic and committed individual to join as a Trainee Administrator/Office Junior to assist at our client’s rapidly growing office based in the heart of Stoke-on-Trent, Staffordshire.

The role will be diverse, interesting and at times challenging covering a number of different roles including administration, customer service and assisting other members in the company.

Primarily Duties include speaking to customers over the service and repair or products, administration and general office duties.

Key skills for the Trainee Administrator/Office Junior should include:

Ability to prioritise, Strong attention to details, Ability to manage and resolve difficult situations,
Multi-tasking, working well under pressure and to deadlines, Organisation, Communication,
Computer literate, Willingness to listen and learn.

We are looking for talented and driven individuals with excellent communication skills and the ability to manage time effectively, in what is an extremely fast paced environment.

Excellent training and progression opportunities.

Personal qualities of the Trainee Administrator/Office Junior:

Personable, Outgoing, Focused, Adaptable, Responsible, Hard-working


Salary: Dependent on experience

Monday-Friday hours




My client are looking for a Receptionist to be the first point of contact for their company. The role will include receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately and answering, screening and forwarding incoming phone calls.

The Receptionist role will  also offer administrative support to the HR & Compliance Department

The ideal candidate must have a pleasant manner, be well presented with a professional telephone voice, and a bubbly and confident personality.

Main duties of the Receptionist:

– Reception, responsible for welcoming visitors and guests

– Phone cover and message taking

– Administration duties, including inputting, filing and scanning

– Holiday cover to assist other areas of business as required


  • Welcome guests and greet people who visit the business
  • Coordinate front-desk activities, including distributing correspondence
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure the reception area is tidy and presentableProvide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Responsible for the Franking Machine and outgoing post
  • Maintain office securityOrder stationary supplies and keep inventory of stock
  • Check attendance logs each morning and keep track of RTW (Return to Work) Forms
  • Check and manage Direct Staffs and Subcontractors qualification renewal dates
  • Manage DVLA checks
  • Manage HS Direct information to maintain correct and up to date information
  • Check and manage Review dates for all staff
  • Keep updated records of office expenses and costs for postage, paper etc and analysis
  • Manage the Equipment Allocation log and prepare forms to be signed
  • Manage the Analysers and book in calibrations
  • Uniform Orders
  • Any other reasonable duties


– Working hours are Monday to Friday, 8.00am to 4.45pm with 45 minutes break

– Comfortable office with off road parking

– Good location, proximity to the A500 and links to public transport

To apply for this Receptionist role please include a CV. Thank you.