01538 528 787
1 month ago
Up to £20,000 per annum
Customer Service Advisor – Telephone Based
Home working available
***** CUSTOMER SERVICE ADVISORS NEEDED *****
Our client is a worldwide business offering excellent training and progression opportunities into many other areas of the business.
they have an excellent reputation and work closely with some of the high street banks and also the mobile phone networks.
With this in mind they are looking for brilliant Customer Service Advisors – to provide that all important exceptional customer experience. Your role will include handling a variety of queries, updating customer details and inputting customers onto our system.
As with any Customer Service Advisor role you’ll need to be a great listener and communicator, going above and beyond wherever possible – Ideally our client is looking for C/S experience over the phone ideally in a call centre
Based at our client’s offices in Crewe, Cheshire.
Key Responsibilities for a Customer Service Advisor:
– Provide exceptional customer service to all our clients
– Display great communication skills both verbally and written for internal & external correspondence
– Ensuring that Quality Standards for accuracy and deadlines are met in all cases within the correct SLA’s.
– To act as first point of contact for our client’s customers
Benefits for a Customer Service Advisor:
– £20,000 basic salary
– 20 paid holidays per annum PLUS Bank Holidays
– In-house training provided
– Great & upbeat working atmosphere
– Good local transport facilities
– Capacity for progression within the company
– Dress Down
-£1400 of further staff benefits
HOME WORKING AVAILABLE AFTER FIRST 6-8 WEEKS OF TRAINING IN THE OFFICE
APPLY TODAY FOR AN IMMEDIATE CALL