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Online Sales Coordinator

Permanent

Undisclosed Company

Stoke-on-Trent

4 days ago

Up to £22,000 per annum

Reference: OSC

Online Sales Coordinator

Monday-Friday 8am-5pm

Salary starting at £20,000 p/a plus commission

Responsible for handling customer inquiries and incoming sales leads as well as pro-active outbound selling. Ensure customer inquiries generated by email, e-Bay and internal requests are completed in a timely manner. Managing the E-Bay store to assure optimal positive feedback which will affect our rating.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE ONLINE SALES COORDINATOR

  • Respond to customer inquiries to by phone, email or through other means
  • Manage orders placed
  • Help to achieve and maintain company goals
  • Capture sales opportunities for all products; perform all sales tasks necessary to turn opportunities into billable sales
  • Source products for manufacturers
  • Check inventory
  • Notify customers of price and delivery changes for orders placed online
  • Correspond with customers via phone and e-mail and respond to customers in a timely, efficient, and professional manner
  • Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
  • Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
  • Manage feedback for all orders placed to assure positive feedback
  • Performing product and price maintenance in “pricetool” and other business systems; Building new part numbers as needed

 

QUALIFICATIONS & SKILLS REQUIRED OF THE ONLINE SALES COORDINATOR

  • Must understand the sales cycle
  • Strong computer skills
  • Strong Computer proficiency
  • Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
  • Ability to multi-task
  • Ability to work at fast pace
  • Attention to detail
  • Problem solving abilities
  • Good communication skills
  • Ability to sell

 

EDUCATION & EXPERIENCE OF THE ONLINE SALES COORDINATOR

  • Previous sales experience in a related environment would be beneficial but not essential

This Online Sales Coordinator is offering a basic of 20K plus commission, its full time permanent working for a business offering stability and career progression.

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