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Repair Technician Team Leader

Permanent

Undisclosed Company

Stoke-on-Trent

1 month ago

Up to £45,000 per annum

Reference: RTTL

Our client is looking for a Production Team Leader who will be managing a team of repair technicians to work in Stoke-on-Trent

Technician Team Leader/Repair Technician Manager

 

In this role you will be responsible for the supervision of the production on site, ensuring a safe working environment and that the output targets are being achieved and all customer demands met through the repair, testing and cleaning before final inspection.

You will also be responsible for the day-to-day management of your technicians, resolving any issues and performance matters.

The ideal candidate will be a fully competent technician who has experience in leading and coaching a team, having sought to gain experience and qualification in a management/team leading NVQ or equivalent.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES OF Technician Team Leader

 

  • Organize and manage all orders assigned to your Team
  • Evaluate warranty returns within 48 hours of receipt
  • Communicate delays to appropriate department for customer contact
  • Ensure processing notes are up to date in systems
  • Ensure available assets are used for testing of product
  • Witness testing and perform QC check of product to assure Customer Satisfaction
  • Keep all benches and common areas clean at all times
  • Proper use of MRS reporting systems is required
  • Provide input on technician performance to Production Manager during both Monthly and Annual Review process

 

Required Skills of the Technician Team Leader

              At least 3 years’ experience as a repair technician

Good problem-solving skills.

Team player and promotes a team approach to problem solving.

Confidence to challenge the status quo.

Confident delivery of positive and negative information to single and multiple audiences.

Target driven.

Work collaboratively to achieve project/company goals

Hours

8:00am-5:00pm

 

Repair technician, technician team lead, electronic repair, electron-mechanical repair, Repair Technician Manager

This role will be offering a basic salary of 25-35K PLUS a potential bonus up to £500 per month OTE 45K

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