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Our client is looking for dedicated Customer Service Advisors to join their team. You’ll be working within our Customer Services teams supporting a variety of clients.

The Customer Service Advisor Role:

You’ll manage incoming calls from customers, who have purchased Added Care with retail partners. Calls may include; customers experiencing technical issues, requests to amend policy details or customer who wish to take out Added Care. You will love problem solving and achieving the best outcome for the customer ensuring the customer is engaged throughout the customer journey. There is also a requirement to process a range of administration tasks and liaise with the wider business.

The ideal Customer Service Advisor should be/have:

  • Enjoy making customers happy by delivering brilliant experiences
  • Have the flexibility to adapt to change in a fast-paced environment
  • Be well organised and passionate about providing a great service
  • Enjoy variety and learning new skills
  • Be resilient, have a keen attention to detail and know how to use a computer
  • Have had some customer service and administration experience

Immediate starts available- apply today for more information on this role!

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