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We have an exciting opportunity for an enthusiastic and committed individual to join as a Trainee Administrator/Office Junior to assist at our client’s rapidly growing office based in the heart of Stoke-on-Trent, Staffordshire.

The role will be diverse, interesting and at times challenging covering a number of different roles including administration, customer service and assisting other members in the company.

Primarily Duties include speaking to customers over the service and repair or products, administration and general office duties.

Key skills for the Trainee Administrator/Office Junior should include:

Ability to prioritise, Strong attention to details, Ability to manage and resolve difficult situations,
Multi-tasking, working well under pressure and to deadlines, Organisation, Communication,
Computer literate, Willingness to listen and learn.

We are looking for talented and driven individuals with excellent communication skills and the ability to manage time effectively, in what is an extremely fast paced environment.

Excellent training and progression opportunities.

Personal qualities of the Trainee Administrator/Office Junior:

Personable, Outgoing, Focused, Adaptable, Responsible, Hard-working


Salary: Dependent on experience

Monday-Friday hours




My client are looking for a Receptionist to be the first point of contact for their company. The role will include receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately and answering, screening and forwarding incoming phone calls.

The Receptionist role will  also offer administrative support to the HR & Compliance Department

The ideal candidate must have a pleasant manner, be well presented with a professional telephone voice, and a bubbly and confident personality.

Main duties of the Receptionist:

– Reception, responsible for welcoming visitors and guests

– Phone cover and message taking

– Administration duties, including inputting, filing and scanning

– Holiday cover to assist other areas of business as required


  • Welcome guests and greet people who visit the business
  • Coordinate front-desk activities, including distributing correspondence
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure the reception area is tidy and presentableProvide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Responsible for the Franking Machine and outgoing post
  • Maintain office securityOrder stationary supplies and keep inventory of stock
  • Check attendance logs each morning and keep track of RTW (Return to Work) Forms
  • Check and manage Direct Staffs and Subcontractors qualification renewal dates
  • Manage DVLA checks
  • Manage HS Direct information to maintain correct and up to date information
  • Check and manage Review dates for all staff
  • Keep updated records of office expenses and costs for postage, paper etc and analysis
  • Manage the Equipment Allocation log and prepare forms to be signed
  • Manage the Analysers and book in calibrations
  • Uniform Orders
  • Any other reasonable duties


– Working hours are Monday to Friday, 8.00am to 4.45pm with 45 minutes break

– Comfortable office with off road parking

– Good location, proximity to the A500 and links to public transport

To apply for this Receptionist role please include a CV. Thank you.


Warehouse Receiver – Full time permanent opportunity paying 18.5K

Mon-Friday hours

Primary duties for this position are to assist in the general operations of the Receiving Department; which will include, but is not limited to: Landing the incoming package, breakdown of distribution boxes/surplus bids and allocating in the system the contents of the package into a production/stock bin, processing distribution purchase orders and surplus bids, verifying the quantities and part numbers of items received, photographing and weighing items, receiving products to fulfil sales orders or placing/stocking stock units, labelling units. Ensuring the breakdown and receiving areas are clean and organized.


  • Read and review each Purchase Order that is assigned to you
  • Breakdown incoming shipments to component level as required.
  • Processing Distribution purchase orders and verifying quantities and part numbers received.
  • Visually determine correct conditions and quantities, note changes if any, and immediately notify your Supervisor upon completion.
  • Use internet search engines to research product information where required.
  • Update any list price or description discrepancies through internal and external databases.
  • Photographing and weighing items for web display.
  • Liaise and work with others to problem solve and find the best solution for the customer, notifying your Supervisor of exceptions or the completion of a Purchase Order/Surplus bid.
  • Be able and ready to work from time punched in until the time punched out.
  • Complete daily time sheet outlining productivity



  • Detail oriented.
  • Strong verbal and written communication skills.
  • Computer literate.
  • Ability to multi-task.
  • Ability to work at a fast pace.
  • Good organizational skills.
  • Team oriented.
  • Enthusiastic and willing to show initiative.
  • Good level of education.
  • Strong technical skills.

If you are interested in this Warehouse Receiver role, APPLY TODAY for more information



Product Co-Ordinator – Chemistry Graduate

My client is a well-established specialist in chemical, mineral and polymer distribution, based in Stoke-on-Trent, Staffordshire.

The are continuing to grow as a business and are looking for career driven chemistry graduates who want to progress with their career. The ideal candidate will have an interest in progressing into more technical roles in the future.

This is an excellent opportunity for someone looking for a long-term career where you can develop quickly into more senior roles.

The Product Co-Ordinator role will involve:

  • To build a technical knowledge of key Principals and products.
  • To form excellent working relationships with the Sales Management Team and Sales Co-ordinators.
  • Maintain data to assist with stock analysis including minimum/ maximum stock levels and lead times and initiate purchasing actions where required.
  • Assist in negotiation of purchase prices with Principals and process customer quotations.
  • Constantly review stock levels and assist Sales Co-ordinators when placing orders for material from Principals.
  • Prepare reports and analysis on sales activities resulting in sales/purchase forecasts to assist with activity IV.
  • Analysis of customer visit reports with extraction and communication of key information including:
  • Compile information on unexplored opportunities.
  • Product group strategies for product availability and consolidation of like for like products.
  • Completion of customer technical enquiries.
  • Production of Microsoft Word documents, Excel spreadsheets and PowerPoint presentations when required.
  • To understand and be able to perform all aspects of the Sales Co-ordinator role when required.
  • Provide support as required for Customer Service Manager.
  • Conduct other office/business tasks as directed by the Customer Service Manager.


The Successful Product Co-Ordinator will be to have/be:


  • Educated to BSc Level Chemistry with minimum GCSE English and Maths, along with commercial awareness.
  • Sound knowledge of Word, Excel, and PowerPoint.
  • Excellent communication skills.
  • Accuracy and attention to detail at all times.
  • Ability to make and maintain good relationships with internal and external sales teams.
  • Proactive to business requirements.


Are you a Chemistry Graduate based near Stoke-on-Trent, Staffordshire? APPLY today for more information on this Product Co-Ordinator position.


Customers Compliance Officer, Import/Export


Stoke-on-Trent, Staffordshire




Our client is looking for a Customs Compliance Officer who will be responsible for the smooth handling of shipments transiting from and to their UK facility.

It is a varied role where the successful candidate will be working closely with internal and external parties alike on a daily basis to enable our client to provide a first-class service to their customers.

This position is responsible for overseeing and completing the efficient day-to-day operations associated with the importing of goods/exporting of goods

Based in a workshop environment, you will act as an ambassador for the company and enjoy educating team members in the changes 2021 has brought in relation to imports and exports.




You will be involved in procedural management surrounding the import and export of all orders complying with UK export controls.

The role therefore will involve working closely with the sales staff to determine company checks and parts checks in accordance with HMRC.


The Customers Compliance Officer role also involves the following:

  • End-User checks and OGEL/SIEL licenses on exports submitted to the SPIRE system
  • Arrange collections of Repairs/Warranty Returns/Distribution Purchases/Surplus Purchases
  • Research, preparation, and dispatch/export of Hazardous goods (Air/Road)
  • Produce manual commercial invoices for export shipments in scenarios where the system is unable to create one
  • Provide customs clearance on imports
  • Provide manual commercial invoices for Surplus Purchases from International private vendors
  • Liaise with freight forwarders, couriers, customs, government agencies, internal and external customers and suppliers
  • Advise sales and customers on dispatches to Europe/ROW on HS codes and country of origin requests
  • Chambers documentation completed wherever required
  • Monthly Intrastat reporting

Required Skills

Dangerous Goods training + certificate Dangerous Goods by Air (IATA) + Road (ADR) (essential)

Up to date knowledge of customs legislation and practices (essential)

Required Experience


Chamber of Commerce document experience (desirable)

Certificate of Conformity (desirable)

Import/Export Experience (desirable)


Customs compliance, Export, Import, Export documentation,

The role is offering a competitive basic dependent on experience along with stability, career progression and an excellent working environment.



Repair Technician

Location: Stoke-on-Trent, Staffordshire

Full-time permanent role working days Mon-Friday with overtime available 

Industrial Automation Repair Technicians:

The Repair Technician role involves, but is not limited to, the repair and/or calibration of industrial controls including printed circuit boards (PCB’s), timers, counters, programmable logic controllers (PLC’s), drives, human machine interfaces (HMI’s) and temperature & process controls. Experience in the servo and/or robotics industry would be a plus.

Responsibilities include test functionality of each unit repaired, ordering parts for each unit processed and updating tracking notes in a customer retention management (CRM) system reflecting the steps take to repair each unit. Technicians are required to perform repairs of units down to component level, using good soldering and troubleshooting skills. Use of test equipment (oscilloscope, multi-meter, function generator) and test fixtures is necessary to ensure the complete and proper repair of each unit. 


  • Soldering to a high level
  • Troubleshooting down to component level
  • Using a range of test equipment
  • 90% bench level electronic and electro-mechanical / 10% documentation of actions taken on each item and team communication
  • Ordering parts to assist with repairs
  • Clean, check, service and test repaired items to ensure it is fit for purpose.
  • Communicating with and reporting to a Repair Supervisor

KNOWLEDGE & SKILLS REQUIRED for the Repair Technician

  • Understanding of the industrial controls repair cycle
  • Strong technical skills
  • Strong Computer proficiency
  • Ability organisational skills and ability to multi-task
  • Ability to work independently and as part of a team
  • Attention to detail
  • Troubleshooting and problem-solving abilities
  • Good soldering skills
  • Good communication skills



  • GCSE minimum grade C’s in a Science subject, Mathematics and English
  • A recognised Electrical / Electronic Engineering Qualification is required (Electrical and Electronics, Controls, Automation, Robotics)
  • Experience in the Industry or a similar repair environment is a distinct advantage



Eligible for a Repair Technician monthly commission plan after 90-day probation period



Account Manager/Inside Sales Agent

Do you speak Italian, Spanish or French?

Our client is a worldwide business with offices and depots all around the world. Based in Newcastle-under-Lyme, Stoke-on-Trent Staffordshire their UK office are currently looking to recruit additional Account Managers/Inside Sales Agents for their growing sales office.

Account Manager/Inside Sales Agent Job Description:

Our client has grown from strength to strength over the last few years and they are continuing to grow and develop not just within the UK but globally. They are looking for talented and career driven people join their dynamic team.

  • You will be responsible for discussing a variety of industrial products, giving pricing information, checking stock availability and closing sales
  • Around 2-3 hours of the day will be spent doing proactive warm sales from previous clients who have order products. From this you will finding out what other product they use and trying to gain repeat business
  • You will also be responsible for generating your own leads via Google and contacting businesses to discuss new potential business
  • You will e managing existing accounts and growing them.


The Account Manager/Inside Sales Agent Requirements:

Experience Required:

  • Must have previous experience within a customer service/account management/sales role
  • Previous experience of working to targets
  • Strong client relations experience
  • Excellent attention to details

Personal Attributes Required:

  • Professional and personable
  • Self-motivated and driven to achieve results
  • Hardworking
  • Strong team player

This is an excellent opportunity to join one of the fastest growing companies in the area that offers genuine career progression opportunities. They are a global, multinational company and there may be opportunities to move to their offices abroad in the future due to their continued expansion

The Account Manager/Inside Sales Agent role will offer a starting salary of 20K with the opportunity to rise to 32K dependent on performance, plus an uncapped and competitive commission structure, top earners earning between £500-£1000 a month


Payroll Administrator

Salary –                   £20,000 to £21,500 (depending on experience)

Working hours –       Monday to Friday 9am to 5pm (30-minute lunch)

This is a full-time position.

Our client can however also offer the position as a 30 hour per week position.

Job Specification of the Payroll Administrator:

Our client are a long-established firm of Chartered Accountants based in Staffordshire Moorlands, Stoke-on-Trent are recruiting for a Payroll Administrator (with at least 3 years payroll processing experience) to join their team.

The job role will include but is not limited to: –

  • processing weekly/fortnightly/4-weekly and monthly payroll runs for around 130 clients each month
  • liaising with clients to request payroll data for processing
  • dealing with client queries
  • submission of pension files to relevant pension companies
  • completion of relevant pension forms for clients
  • ad-hoc payroll reconciliations as required
  • maintaining a professional process to ensure efficiency
  • processing monthly CIS returns and preparation of CIS vouchers
  • CIS reconciliations to assist with in-house bookkeeping

The right candidate will require: –

  • proven experience in processing end-to-end payroll calculations
  • knowledge of standard payroll procedures
  • knowledge of BrightPay payroll software would be preferred (but is not essential)
  • knowledge of PAYE including RTI submissions to HMRC
  • knowledge of processing SMP/SSP/SPP
  • be able to calculate holiday pay calculations
  • experience of working with high volumes of data and tight submission deadlines, with personal accountability to organise and prioritise your own workload, whilst demonstrating careful attention to detail
  • A can-do attitude with the ability to problem solve and be able to develop more efficient processes
  • the ability to multitask
  • clear communication skills

Essential requirements of the Payroll Administrator:

Proven payroll processing experience for a minimum of 3 years

Strong IT skills (especially Microsoft Excel)

Excellent interpersonal relationship skills
Skilled and effective communicator

Employment Benefits

Auto-enrollment pension scheme contributions

Healthcare scheme

30 days annual holiday


Bookkeeper- Accountancy Practice


Location –                     Cheadle, Stoke-on-Trent


Salary –                         £20,000 to £22,000 (depending on experience)


Working hours –             Monday to Friday 9am to 5pm (30-minute lunch)


The ideal candidate must have at least 3 years’ experience working in an Accountancy Practice



Bookkeeper Job Specification


The Curtis Partnership, a long-established firm of Chartered Certified Accountants based in Cheadle, Stoke-on-Trent are recruiting for an AAT qualified accountant (with at least 3 years’ experience working within practice) to join their team.


The right candidate will be passionate about accountancy and strive to deliver an excellent service to our ever-expanding client base.


Responsibilities and requirements of the bookkeeper will include: –


  • Accurate preparation of monthly/quarterly VAT Returns for sole-trader/partnership/Limited Company clients using KashFlow/Xero/SAGE online/Quickbooks online software packages.
  • Have the ability to review and amend bookkeeping entries
  • Up-to-date knowledge of VAT rules is required
  • Preparation of bank reconciliations
  • Be able to review a Trial Balance and highlight any areas for further review
  • Liaising with clients to resolve bookkeeping queries
  • Accurate entry of client’s invoices using DEXT receipt capture software
  • Preparation of annual accounts for sole-trader/partnership/Limited Company clients accurately evidencing all Balance Sheet items
  • Dealing with day-to-day client queries
  • Knowledge of CIS and how this interacts with the bookkeeping process



Essential requirements


AAT qualified

Proven bookkeeping experience with practice for a minimum of 3 years

Strong IT skills (especially Microsoft Excel)

Excellent interpersonal relationship skills
Skilled and effective communicator



Employment Benefits


Auto-enrolment pension scheme contributions

Healthcare scheme

30 days annual holiday


Sales Team Leader/Sales Advisor

Salary: £24,000 per year + Commission

Location: Newcastle-under-Lyme town centre
Rota: Monday-Friday 9-6pm
Experience: Minimum 12 months in sales, preferably outbound

Our client are a financial services company dealing with inbound enquiries that are generated from our 2 websites which we own and manage. Enquiries arrive through web forms, web chats and inbound phone calls.

They are looking to recruit an outgoing, confident and enthusiastic Sales Team Leader to join and manage our small team. They will be responsible for converting these enquiries into appointments, which are dealt with by our partner company in Manchester.

The successful applicant must be able to manage a small team and report to the Managing Director, who is based out-of-office.

The commission will typically be £1000 per month on target.


The hours will be Monday-Friday 9am-6pm


Team leader experience not necessary. Just a really strong person who is dependable and can lead another 1/2 advisors. This will probably grow as they get bigger.