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Online Sales Coordinator

Monday-Friday 8am-5pm

Salary starting at £20,000 p/a plus commission

Responsible for handling customer inquiries and incoming sales leads as well as pro-active outbound selling. Ensure customer inquiries generated by email, e-Bay and internal requests are completed in a timely manner. Managing the E-Bay store to assure optimal positive feedback which will affect our rating.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE ONLINE SALES COORDINATOR

  • Respond to customer inquiries to by phone, email or through other means
  • Manage orders placed
  • Help to achieve and maintain company goals
  • Capture sales opportunities for all products; perform all sales tasks necessary to turn opportunities into billable sales
  • Source products for manufacturers
  • Check inventory
  • Notify customers of price and delivery changes for orders placed online
  • Correspond with customers via phone and e-mail and respond to customers in a timely, efficient, and professional manner
  • Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
  • Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
  • Manage feedback for all orders placed to assure positive feedback
  • Performing product and price maintenance in “pricetool” and other business systems; Building new part numbers as needed

 

QUALIFICATIONS & SKILLS REQUIRED OF THE ONLINE SALES COORDINATOR

  • Must understand the sales cycle
  • Strong computer skills
  • Strong Computer proficiency
  • Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
  • Ability to multi-task
  • Ability to work at fast pace
  • Attention to detail
  • Problem solving abilities
  • Good communication skills
  • Ability to sell

 

EDUCATION & EXPERIENCE OF THE ONLINE SALES COORDINATOR

  • Previous sales experience in a related environment would be beneficial but not essential

This Online Sales Coordinator is offering a basic of 20K plus commission, its full time permanent working for a business offering stability and career progression.

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Sales Team Leader/Sales Advisor

Salary: £24,000 per year + Commission

Location: Newcastle-under-Lyme town centre
Rota: Monday-Friday 9-6pm
Experience: Minimum 12 months in sales, preferably outbound

Our client are a financial services company dealing with inbound enquiries that are generated from our 2 websites which we own and manage. Enquiries arrive through web forms, web chats and inbound phone calls.

They are looking to recruit an outgoing, confident and enthusiastic Sales Team Leader to join and manage our small team. They will be responsible for converting these enquiries into appointments, which are dealt with by our partner company in Manchester.

The successful applicant must be able to manage a small team and report to the Managing Director, who is based out-of-office.

The commission will typically be £1000 per month on target.

 

The hours will be Monday-Friday 9am-6pm

 

Team leader experience not necessary. Just a really strong person who is dependable and can lead another 1/2 advisors. This will probably grow as they get bigger.

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