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We have an exciting opportunity for an enthusiastic and committed individual to join as a Trainee Administrator/Office Junior to assist at our client’s rapidly growing office based in the heart of Stoke-on-Trent, Staffordshire.

The role will be diverse, interesting and at times challenging covering a number of different roles including administration, customer service and assisting other members in the company.

Primarily Duties include speaking to customers over the service and repair or products, administration and general office duties.

Key skills for the Trainee Administrator/Office Junior should include:

Ability to prioritise, Strong attention to details, Ability to manage and resolve difficult situations,
Multi-tasking, working well under pressure and to deadlines, Organisation, Communication,
Computer literate, Willingness to listen and learn.

We are looking for talented and driven individuals with excellent communication skills and the ability to manage time effectively, in what is an extremely fast paced environment.

Excellent training and progression opportunities.

Personal qualities of the Trainee Administrator/Office Junior:

Personable, Outgoing, Focused, Adaptable, Responsible, Hard-working


Salary: Dependent on experience

Monday-Friday hours




My client are looking for a Receptionist to be the first point of contact for their company. The role will include receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately and answering, screening and forwarding incoming phone calls.

The Receptionist role will  also offer administrative support to the HR & Compliance Department

The ideal candidate must have a pleasant manner, be well presented with a professional telephone voice, and a bubbly and confident personality.

Main duties of the Receptionist:

– Reception, responsible for welcoming visitors and guests

– Phone cover and message taking

– Administration duties, including inputting, filing and scanning

– Holiday cover to assist other areas of business as required


  • Welcome guests and greet people who visit the business
  • Coordinate front-desk activities, including distributing correspondence
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure the reception area is tidy and presentableProvide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Responsible for the Franking Machine and outgoing post
  • Maintain office securityOrder stationary supplies and keep inventory of stock
  • Check attendance logs each morning and keep track of RTW (Return to Work) Forms
  • Check and manage Direct Staffs and Subcontractors qualification renewal dates
  • Manage DVLA checks
  • Manage HS Direct information to maintain correct and up to date information
  • Check and manage Review dates for all staff
  • Keep updated records of office expenses and costs for postage, paper etc and analysis
  • Manage the Equipment Allocation log and prepare forms to be signed
  • Manage the Analysers and book in calibrations
  • Uniform Orders
  • Any other reasonable duties


– Working hours are Monday to Friday, 8.00am to 4.45pm with 45 minutes break

– Comfortable office with off road parking

– Good location, proximity to the A500 and links to public transport

To apply for this Receptionist role please include a CV. Thank you.


MUST have accountancy practice experience.

Are you currently working in practice and looking for new challenge, we have a variety of roles of all different levels in Stoke-on-Trent

Call Emma today on 01538528787 for more info!


Heating Pump Installer

Permanent Opportunity – 32-36K

Are you an experienced central heating installer looking to progress with your career? If so our client are offering training on heat pump installation.

Main purpose of the Heating Pump Installer role:

Carry out Air Source Heat Pump installations.

Experience Required:

  • Previous experience in installation necessary.
  • May suit plumber or central heating installer looking to progress their career.
  • Training in Heat Pump installation will be provided if required.


Essential Qualification and skills of the Heating Pump Installer:

  • Water regulations training (WRAS)
  • NVQ Diploma in Domestic Plumbing
  • Full clean driving licence


Advantageous Qualifications, Skills and Experience:

BPEC Heat pump qualifications, however this is not essential as training can be provided.


Excellent opportunity to join s stable and growing business


Gas Installations Engineer – Stoke-on-Trent

Starting basic £30k to £32K dependant on experience

Over time and Call Out earnings of £4k plus per year

Overall Salary £34k to £36K per annum

Plus Company Vehicle and Fuel card included in the offer


  • Company Van and Fuel Card
  • Tools including Gas Analyser and Van Stock
  • Full Uniform and PPE
  • PDA / Phone or Tablet
  • Company Pension
  • Holidays
  • Staff Discounts
  • Company Events
  • Renewable Training
  • Training & Mentorship – Renewable Training (Heat Pump, Solar Thermal)
  • Variety of Work
  • No Long Distance Travel
  • Additional Earning Potential
  • Qualification Renewals paid for (after a successful 6 Month Probationary period)

Job Overview of the Gas installation Engineer:

To successfully perform domestic gas boiler installations and central heating system upgrades, ensuring all activities are completed safely, efficiently and to the customer’s satisfaction within the requirements of Gas Safety (Installation & Use) Regulations. Training in Renewable Installations, including Solar Thermal, Heat Pumps etc is included in the offer.

Responsibilities and Duties of the Gas Installation Engineer:

  • To install, replace and upgrade boilers and central heating systems in customers properties.
  • To ensure customer property is respected at all times and work is carried out in a clean and tidy manner, demonstrating a high level of customer service at all times.
  • To ensure installations are completed within the agreed timescale and to company standards.
  • To adhere to manufacturer instructions when installing and commissioning appliances.
  • To issue notices and certificates required by the relevant regulations relating to gas safety.
  • To complete all work in accordance with company procedure, best practice, industry standards and current legislation.
  • To drive company vehicles in a safe and courteous manner and to ensure that the vehicle is maintained to appropriate standards.
  • To represent the company in a positive way to our customers and the general public.
  • To complete all relevant training and certifications as required by regulations.
  • To maintain regular contact with the Manager, administration personnel and colleagues to obtain instructions and resolve working problems.
  • To document completed works and maintain an accurate record of work carried out including measurements and calculations.
  • Any other reasonable duties.

Essential Qualification and skills of the Gas Installation Engineer:

  • Current gas qualifications (through an Accredited Certification Scheme), including CCN1, CEN WAT, and appliances.
  • Full clean driving license.
  • Asbestos Awareness as a minimum, Category B preferred.
  • General IT skills, the candidate will be required to complete documentation related to work activities, which may include the use of laptops or PDAs.


  • Company car
  • Company events
  • Company pension
  • Free or subsidised travel
  • On-site parking


  • 8 hour shift
  • Monday to Friday
  • Overtime