Italian Speaking Account Manager/Inside Sales Agent

Our client is a worldwide business with offices and depots all around the world. Based in Newcastle-under-Lyme, Stoke-on-Trent Staffordshire their UK office are currently looking to recruit additional Account Managers/Inside Sales Agents for their growing sales office.

Account Manager/Inside Sales Agent Job Description:

Our client has grown from strength to strength over the last few years and they are continuing to grow and develop not just within the UK but globally. They are looking for talented and career driven people join their dynamic team.

• You will be responsible for discussing a variety of industrial products, giving pricing information, checking stock availability and closing sales
• Around 2-3 hours of the day will be spent doing proactive warm sales from previous clients who have order products. From this you will finding out what other product they use and trying to gain repeat business
• You will also be responsible for generating your own leads via Google and contacting businesses to discuss new potential business
• You will e managing existing accounts and growing them.
• Looking after Italian customers.

The Account Manager/Inside Sales Agent Requirements:

Experience Required:

• Must have previous experience within a customer service/account management/sales role
• Previous experience of working to targets
• Strong client relations experience
• Excellent attention to details
• Speak fluently in Italian

Personal Attributes Required:

• Professional and personable
• Self-motivated and driven to achieve results
• Hardworking
• Strong team player

This is an excellent opportunity to join one of the fastest growing companies in the area that offers genuine career progression opportunities. They are a global, multinational company and there may be opportunities to move to their offices abroad in the future due to their continued expansion

The Account Manager/Inside Sales Agent role will offer a starting salary of 20K with the opportunity to rise to 32K dependent on performance, plus an uncapped and competitive commission structure, top earners earning between £500-£1000 a month

Driver/Warehouse Operative

Stoke-on-Trent Area

Permanent

Our client are a well established business with an excellent reputation. They are currently looking for a reliable and hard working driver who will be responsible for delivering good to customers homes and sites.

The ideal candidate will need to have a HGV class 3 or above along with excellent customer service and communication skills. The role will also involve general warehouse duties as well.

Job responsibilities of the Driver/Warehouse Assistant to include –

• Delivery of goods to customer homes and sites.
• Loading and unloading of deliveries.
• Stock handling.
• Dealing with customers.
• Sorting of warehouse.
• General warehouse duties.

The ideal Driver/Warehouse Assistant will need to be/have:

• Driving licence.
• HGV class 3 or above.
• Knowledge of plumbing and heating preferred but not essential.

Salary depending on experience will be competitive paying from £20,500

Job Type: Permanent

Benefits:

• On-site parking

Schedule:

• Monday to Friday
• Some Weekends (Saturday morning)

Work remotely:

• No

Heating & Plumbing Sales Assistant

An opportunity has arisen at a Stoke-on-Trent Plumber’s merchants for a Heating & Plumbing Sales Assistant. Experience is preferred but not essential. The ideally candidate needs to have a good understanding and knowledge of heating and plumbing.

Duties of the Heating and Plumbing Sales Assistant will include:

• Trade counter sales to the trade and retail.
• Handling of stock.
• Flexible approach to work.
• Admin
• Customer service
• Offering advice on plumbing and heating products

Full time, permanent position which will include some Saturdays and weekend work

Salary package depending on experience – competitive

For more information on this Heating & Plumbing Sales Assistant – APPLY for more details

Our client is looking for a Production Team Leader who will be managing a team of repair technicians to work in Stoke-on-Trent

Technician Team Leader/Repair Technician Manager

In this role you will be responsible for the supervision of the production on site, ensuring a safe working environment and that the output targets are being achieved and all customer demands met through the repair, testing and cleaning before final inspection.

You will also be responsible for the day-to-day management of your technicians, resolving any issues and performance matters.

The ideal candidate will be a fully competent technician who has experience in leading and coaching a team, having sought to gain experience and qualification in a management/team leading NVQ or equivalent.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF Technician Team Leader

• Organize and manage all orders assigned to your Team
• Evaluate warranty returns within 48 hours of receipt
• Communicate delays to appropriate department for customer contact
• Ensure processing notes are up to date in systems
• Ensure available assets are used for testing of product
• Witness testing and perform QC check of product to assure Customer Satisfaction
• Keep all benches and common areas clean at all times
• Proper use of MRS reporting systems is required
• Provide input on technician performance to Production Manager during both Monthly and Annual Review process

Required Skills of the Technician Team Leader

              At least 3 years’ experience as a repair technician

Good problem-solving skills.

Team player and promotes a team approach to problem solving.

Confidence to challenge the status quo.

Confident delivery of positive and negative information to single and multiple audiences.

Target driven.

Work collaboratively to achieve project/company goals

Hours

8:00am-5:00pm

Repair technician, technician team lead, electronic repair, electron-mechanical repair, Repair Technician Manager

This role will be offering a basic salary of 25-35K PLUS a potential bonus up to £500 per month OTE 45K

Payroll Administrator Stoke-on-Trent Permanent

Due to continued expansion, our client is looking to add a Payroll Administrator to their team.

The Payroll Administrator Role:

In your role as Payroll Administrator your roles and responsibilities will include:

• Working in a fast-paced payroll bureau
• Management of all aspects of the payroll service.
• Maintain excellent levels of customer service to all clients and internal departments

The ideal candidate will ideally need:

• Previous experience in a similar position
• Be used to working in a fast paced, high volume environment and be a proficient user of Sage 50
• You will have keen eye for detail and be a quick learner

Working 37.5 hours a week, full time perm role.

Flexibility to home/office work split.

French  Speaking Account Manager/Inside Sales Agent

Our client is a worldwide business with offices and depots all around the world. Based in Newcastle-under-Lyme, Stoke-on-Trent Staffordshire their UK office are currently looking to recruit additional Account Managers/Inside Sales Agents for their growing sales office.

Account Manager/Inside Sales Agent Job Description:

Our client has grown from strength to strength over the last few years and they are continuing to grow and develop not just within the UK but globally. They are looking for talented and career driven people join their dynamic team.

• You will be responsible for discussing a variety of industrial products, giving pricing information, checking stock availability and closing sales
• Around 2-3 hours of the day will be spent doing proactive warm sales from previous clients who have order products. From this you will finding out what other product they use and trying to gain repeat business
• You will also be responsible for generating your own leads via Google and contacting businesses to discuss new potential business
• You will e managing existing accounts and growing them.
• Looking after French customers.

The Account Manager/Inside Sales Agent Requirements:

Experience Required:

• Must have previous experience within a customer service/account management/sales role
• Previous experience of working to targets
• Strong client relations experience
• Excellent attention to details
• Speak fluently in French

Personal Attributes Required:

• Professional and personable
• Self-motivated and driven to achieve results
• Hardworking
• Strong team player

This is an excellent opportunity to join one of the fastest growing companies in the area that offers genuine career progression opportunities. They are a global, multinational company and there may be opportunities to move to their offices abroad in the future due to their continued expansion

The Account Manager/Inside Sales Agent role will offer a starting salary of 20K with the opportunity to rise to 32K dependent on performance, plus an uncapped and competitive commission structure, top earners earning between £500-£1000 a month

Are you a confident and motivated person looking to enthusiastically promote unique products in a business to business environment?

Our client is expanding their telemarketing team within the Stoke-on-Trent office and are looking for an ambitious individual to join their close-knit team as a Telemarketing Executive. They are friendly, approachable and open at all levels supporting each other, working hard to achieve a common goal.

The Role:

The role of the Telemarketing Executive is exciting and customer focused. You’ll be making a high volume of outbound calls to businesses booking appointments for Field Sales Representatives. 

The ideal candidate is methodical, target driven, financially motivated, enjoys talking to people and can work well in an office environment. Up to 1-year solid experience in telesales/telemarketing or appointment setting is preferred

Applicants must:

·Have a clear, persuasive, and professional telephone manner. Polite, well-spoken and relatable.

·Possess a good level of IT competence.

·Easily and confidently demonstrate a flexible, creative approach to communicating with prospects.

·Understand the importance of quality and how to qualify a lead from cold.

·Excellent closing skills.

·Be goal orientated, self-motivated and methodical.

·Have a telesales/telemarketing or an appointment making solid background.

Salary:

The Telemarketing Executive will receive 16-19K depending on experience, with an excellent bonus and commission scheme.

Hours:

Sociable. Monday to Friday, 9am-5pm. No evenings or weekends.

Realistic OTE 23K

MUST have accountancy practice experience.

Are you currently working in practice and looking for new challenge, we have a variety of roles of all different levels in Stoke-on-Trent

Call Emma today on 01538528787 for more info!

Heating Pump Installer

Permanent Opportunity – 32-36K

Are you an experienced central heating installer looking to progress with your career? If so our client are offering training on heat pump installation.

Main purpose of the Heating Pump Installer role:

Carry out Air Source Heat Pump installations.

Experience Required:

• Previous experience in installation necessary.
• May suit plumber or central heating installer looking to progress their career.
• Training in Heat Pump installation will be provided if required.

Essential Qualification and skills of the Heating Pump Installer:

• Water regulations training (WRAS)
• NVQ Diploma in Domestic Plumbing
• Full clean driving licence

Advantageous Qualifications, Skills and Experience:

BPEC Heat pump qualifications, however this is not essential as training can be provided.

Excellent opportunity to join s stable and growing business

Gas Installations Engineer – Stoke-on-Trent

Starting basic £30k to £32K dependant on experience

Over time and Call Out earnings of £4k plus per year

Overall Salary £34k to £36K per annum

Plus Company Vehicle and Fuel card included in the offer

Benefits:

• Company Van and Fuel Card
• Tools including Gas Analyser and Van Stock
• Full Uniform and PPE
• PDA / Phone or Tablet
• Company Pension
• Holidays
• Staff Discounts
• Company Events
• Renewable Training
• Training & Mentorship – Renewable Training (Heat Pump, Solar Thermal)
• Variety of Work
• No Long Distance Travel
• Additional Earning Potential
• Qualification Renewals paid for (after a successful 6 Month Probationary period)

Job Overview of the Gas installation Engineer:

To successfully perform domestic gas boiler installations and central heating system upgrades, ensuring all activities are completed safely, efficiently and to the customer’s satisfaction within the requirements of Gas Safety (Installation & Use) Regulations. Training in Renewable Installations, including Solar Thermal, Heat Pumps etc is included in the offer.

Responsibilities and Duties of the Gas Installation Engineer:

• To install, replace and upgrade boilers and central heating systems in customers properties.
• To ensure customer property is respected at all times and work is carried out in a clean and tidy manner, demonstrating a high level of customer service at all times.
• To ensure installations are completed within the agreed timescale and to company standards.
• To adhere to manufacturer instructions when installing and commissioning appliances.
• To issue notices and certificates required by the relevant regulations relating to gas safety.
• To complete all work in accordance with company procedure, best practice, industry standards and current legislation.
• To drive company vehicles in a safe and courteous manner and to ensure that the vehicle is maintained to appropriate standards.
• To represent the company in a positive way to our customers and the general public.
• To complete all relevant training and certifications as required by regulations.
• To maintain regular contact with the Manager, administration personnel and colleagues to obtain instructions and resolve working problems.
• To document completed works and maintain an accurate record of work carried out including measurements and calculations.
• Any other reasonable duties.

Essential Qualification and skills of the Gas Installation Engineer:

• Current gas qualifications (through an Accredited Certification Scheme), including CCN1, CEN WAT, and appliances.
• Full clean driving license.
• Asbestos Awareness as a minimum, Category B preferred.
• General IT skills, the candidate will be required to complete documentation related to work activities, which may include the use of laptops or PDAs.

Benefits:

• Company car
• Company events
• Company pension
• Free or subsidised travel
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime