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Services

Client Services

  • We work in partnership with all of our clients offering a consultative approach developing the best results for each individual requirement.
  • We invest significant time and effort making sure we understand each of our client’s business, how they work, what they do and getting to know their culture and environment.
  • Our focus is workforce retention. We therefore want to make sure that the candidates we place in permanent positions have the right skills and abilities but also have the right attitude to succeed within the business that we place them in.
  • Partnering with RCM Recruitment you will work with a dedicated Recruitment Consultant who will have access to the relevant candidate networks, extensive market knowledge and defined recruitment methods and selection tools to attract the best quality candidate

Sectors

RCM Recruitment specialise in sourcing permanent technical professionals across a diverse range of sectors including:

  • Accounting & Finance
  • Engineering & Manufacturing
  • Financial Services
  • Hospitality
  • IT
  • Legal
  • Marketing & Communications
  • Office Support
  • Recruitment
  • Sales

Contact Centre

We recruit across a varied portfolio of prestigious contact centre clients across Staffordshire, Cheshire and Derbyshire.

We offer work on varied sizes of needs for our clients from individual placements to fully integrated campaigns. We will also work on any level of role from agent level to Senior Management.

We offer a personalised service that promotes beliefs of honesty and quality benefiting both the clients and the candidates that we work with.

We can find you the highest calibre of candidates in:

  • Customer Service/Complaints
  • Collections/Debt Recovery
  • B2C/B2B Sales
  • Retentions
  • Service Desk
  • Technical Helpdesk

We also offer expert services for Management and Senior Level Operations positions.

We work closely with all of our clients to understand the critical skills needed across your business. We support business growth and success and work hard to enhance your organisation’s status.